Real Estate

Full Time

78421BR

Job Summary

Under the general direction of the Executive Director of Finance, Administration and Operations, The Assistant Director of Operations is responsible for the development and implementation of internal practices and systems and will contribute to the development of the organization's operational strategy to support Health and Campus operations. They will lead and provide operational management of multiple campus site office locations, and their primary responsibility will be to oversee the day-to-day operations of the department, manage a team of Administrative Officers and Executive Assistants including employee engagement, event management, and provide leadership on designated department projects.

The Assistant Director of Operations will work closely with Finance, Administration & Operations leadership to contribute to UCSF Real Estate programs and initiatives, aligning them with campus-wide strategic priorities. They are an integral member of Finance, Administration and Operations team providing leadership and customer service to the multiple units within UCSF Real Estate and work in collaboration with other administrative team members. They will use their skills as a seasoned and experienced administrative operation professional to manage, plan and administer the operations of UCSF Real Estate. This role demands strong independent decision-making, organizational skills, initiative, the capacity to prioritize tasks accurately and autonomously, sensitivity, adeptness in interacting with diverse personalities, and the ability to perform effectively under pressure amidst competing demands. Advanced technical proficiency, meticulous attention to detail, effective time management, and the capability to work efficiently with minimal supervision are essential requirements.

A key role is to ensure sound information is communicated for effective decision making by the Executive Director of Finance, Administration & Operations regarding policy and resource allocations to units within the department. This position requires thorough knowledge of University policy and regulations, high-level analysis and evaluation of complex materials and issues, and consultation with a variety of University and outside personnel.

Specific responsibilities include:

• Provide oversight of UCSF Real Estate Operations procedures, systems, and strategies in collaboration with the FAO leadership team, and administrative assistants.
• Support staff hiring, onboarding, mentoring, professional development, supervision, and offboarding.
• In support of the Executive Director, participate in budget management functions.
• Work collaboratively with FAO leadership in planning, project management, and implementing strategies across programs and initiatives within the department.
• Development of business and staffing plans, setting department standards and practices; ensuring sound fiscal management and compliance with university policies; and communicating policy and procedural information.
• Contribute to FAO's strategic planning and coordinate with others to align activities within this plan.
• Contribute to cultivating and sustaining an inclusive work environment.
• Contribute to a culture of professional development for staff.
• Being proactive in assuming responsibility for tasks and overseeing them to completion with minimal guidance, while discerning when to seek assistance and escalate concerns, is essential.

• Proven experience in team management, with a notable track record in mentoring and fostering professional growth.
• Effective collaborative leadership, mentoring, and managerial capabilities.
• Ability to function adeptly both collaboratively and independently, exercising sound judgment and handling sensitive and confidential matters.
• Experience in managing departmental budgets.
• Comfort with processes of organizational change and a history of facilitating such change.
• Robust administrative skills, fostering collaborative efforts with fellow university administrators.
• Advanced project management proficiencies encompassing leadership, problem-solving, analytical thinking, and sound judgment.
• In-depth comprehension of the nuances of university environments, with a knack for identifying opportunities for cross-campus collaboration.
• Exceptional oral and written communication abilities, including strong interpersonal and presentation skills.
• Thorough understanding of timelines, milestones, and deliverable deadlines.
• Highly organized individual with proficient documentation and process management skills.
• Advanced technical proficiencies.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The organization of UCSF Real Estate is focused on the development, planning, delivery, and management ofphysical space for UCSF. Key responsibilities include a unified approach to oversee the active UCSF growth planned on a multi-site campus and to manage the complex metropolitan environments affecting capitalassets andprojects and efforts to align municipal challenges with maximum effectiveness in support of the UCSF mission.

UCSF Real Estate is an integrated unit that enables the alignment of development, planning, design, construction, and management of facilities and a lease portfolio of 1M square feet across UCSF. Services are provided through the following departments: Building Permit Services, Campus Design and Construction, Campus Planning, Construction Contract Administration, Health Design and Construction, Health Major Capital Projects, Real Estate Services, Benioff Children's Hospital Oakland Capital Program Management and support through Business Intelligence, and Finance, Administration and Operations.

Finance, Administration & Operations is a cross-functional team that provides support to the advancement of UCSF Real Estate's strategic goals and long-term plans by providing value-added expertise and guidance in all operations. The team provides support for all UCSF Real Estate functions in the areas of fiscal management, budgeting & reporting, human resources, operations, administration, talent management, communications, organizational development, procurement, and capital project delivery and work collaboratively across the department to ensure operations are performed to the highest standards of customer service, accountability, and efficiency.

The combined UCSF Campus and Health organizations include approximately 198 UCSF and 38 contract personnel; operating/recharge budgets of more than $52.2M per year; current year capital project expenditures of $900M; and oversight and responsibility for > $13.3B long-range capital development.

Required Qualifications

• Degree in Business Administration or related area of study (or equivalent 5 years of combination of education and experience).
• Minimum 5+ years' supervisory experience in operations management role.
• Proven experience in resource management.
• Experience in managing projects for multiple projects simultaneously.
• Broad knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy.
• Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll.
• Strong verbal and written communication skills; ability to influence / persuade all levels of staff.
• Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner.
• Skills to work collaboratively with other locations.
• Demonstrated management and conflict resolution skills to effectively lead and motivate others.
• Demonstrated skills in employee supervision and HR administration.
• Must demonstrate strong interpersonal and customer focus skills with the ability to establish and maintain rapport with others easily.
• Proven ability to work independently and gather all relevant data to provide cohesive and complete analysis and recommendations.
• Strong ability to work with independently as well as part of a team.
• Ability to build consensus and relationships among managers, partners, and employees.

Preferred Qualifications

• An expert in understanding UC, campus and department policy.
• Broad knowledge of common organization-specific and other computer application programs.
• Proven skills to quickly evaluate complex issues and identify multiple options for resolution.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

000547 ADMIN MGR 1

Job Category

Operational Excellence - Lean Transformation, Professional (Non-Clinical), Professional and Managerial, Project Management, Real Estate Services

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Minnesota Street (SF), Mission Bay (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday; 8:00 a.m. - 5:00 p.m.