CTSI

Part Time

78247BR

Job Summary

This position will support two key CTSI programs:

The Participant Recruitment Program (PRP) develops tools, infrastructure, and resources to support participant recruitment at UCSF, with an emphasis on diverse, representative populations. The programs aims to connect with campus and community stakeholders to assure program deliverables meet the needs of the diverse research enterprise. This position will provide operational support for the PRP electronic health record recruitment and social media services, working with studies to onboard to our service; they will also provide support for existing users, answering questions, advising on program policies, updating study recruitment records, and helping to troubleshoot basic issues. This position will also support general program operations, including communications, maintaining program and service metrics reports, and updating billing records. The incumbent will work with a high degree of autonomy to follow established processes to carry out program activities and fully analyze issues and problems in current programs, gather data and information, find and evaluate alternatives and makes sound recommendations. The incumbent will be positive and energetic with a high level of motivation to work on a diverse set of projects for an evolving program. Flexibility to work on multiple projects, a natural aptitude for organization, and excellent communication skills are all valued traits.

The Community Engagement and RAGE programs work together to ensure robust, mutally-beneficial linkages between the UCSF researchers and the broader community to ensure the research enterprise is addressing health equity and working towards health and well-being for all. The position will support the RAGE Program for its monthly meetings of the Steering Committee, keeping track of progress on action items and handling technical aspects, work with program staff to manage consultations requests using SalesForce and Outlook calendaring, participate actively in team meetings and events, and serve as a liason between the UCSF team and our community-based partners on issues such as billing and payment, scheduling, and drafting presentation materials. The ideal candidate will possess strong writing and oral communication skills with the ability to effectively communicate technical information in a clear and concise manner for multiple audiences, and, preferably in multiple languages. He/she/they will demonstrate effective interpersonal and collaborative skills to build strong working relationships within and beyond the UCSF team. Lived experience and existing ties to underrepresentated communities in the Bay Area, and/or Spanish or Mandarin/Cantonese language fluency is preferred.

We welcome and encourage applications from those with lived and/or professional experience in communities that have been excluded from research, have been historically underrepresented in staff and leadership roles, and whose professional interests center equity and justice.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Clinical & Translational Science Institute (CTSI) facilitates clinical and translational research to improve patient and community health. We do this by providing infrastructure, services and training to enable research to be conducted more efficiently, effectively and in new ways. To advance our mission, we develop broad coalitions and partnerships at the local, regional and national levels to enable a transformation of the research environment.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training
• 1 (one) year of experience in a related area and/or equivalent experience/training
• Working knowledge of common organization- or research-specific and other computer application programs
• Proficient in communication and interpersonal skills to communicate effectively, both verbally and in writing.
• Proficient in ability to use discretion and maintain all confidentiality.
• Demonstrates ability to use sound judgment in responding to issues and concerns.
• Demonstrates ability to analyze, research and synthesize large amounts of data with strong attention to detail.
• Proficient in ability to multi-task with demanding timeframes.
• Proficient in applying concepts relating to anti-racism, inclusion and equity to job tasks.

Preferred Qualifications

• Working knowledge of applicable policy analysis techniques.
• Prior project management experience
• Knowledge of IRB and HIPAA
• Experience using SalesForce and/or Qualtrics
• Bilingual in Spanish and/or Chinese

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007397 PROJECT POLICY ANL 2

Job Category

Administrative Support, Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Contract

Percentage

90%

Appointment End Date

30-Jun-2026

Location

Flexible (combination of onsite and remote work), Mission Bay (SF)

Shift

Days

Shift Length

Other

Additional Shift Details

9-4:30, M-F