Program Director, Quality Improvement Initiatives

Join the American Heart Association and take your career on a Mission - to build healthier lives, free of cardiovascular diseases and stroke.

One of the many ways we promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation. Join our Quality Improvement Team and help champion this effort!

The Program Director is responsible for managing an assigned group of hospitals to recruit new customers and retain current customers, move hospitals to Performance Achievement Status through account management, plan and implement workshops and events and facilitate effective operations across the team. The position is responsible for increasing participation through engaging new customers in territories not currently reached and retain those customers through consistent account management and the provision of specific education to foster measure improvement.

• B.S degree in Healthcare Administration, or a related field
• Working knowledge of healthcare quality improvement
• Knowledge of marketing and consultative sales
• Abilty to develop effective and collaborative relationships with internal and external customers including field staff, hospitals, payers, suppliers, QIO;s, and federal, state and local agencies
• Intellectual flexibility and the ability to learn and apply new skills quickly
• Familiarity with strategic planning and budgeting.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Must have a valid driver's license, reliable transportation, and current auto insurance coverage.

• Minimum of one year experience in a hospital/healthcare setting (QI, RN, Case Management or other clinical field), knowledge of public health a plus
• Minimum of two years project and account management experience

Employment offers are contingent upon a satisfactory background checks including pre-employment credit history, motor vehicle, and criminal records.

Benefits
Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do. Specific benefits include:

• Medical
• Dental
• Retirement plan with generous employer contributions
• Twelve paid holidays
• Paid time off
• Flexible spending accounts
• Life insurance plan
• Start! Fit-Friendly environment

To apply for this position or to see other opportunities with the American Heart Association please visit www.heart.org/careers. We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. To learn more about Get With The Guidelines, please visit www.heart.org/getwiththeguidelines.

The American Heart Association is committed to ensuring that our workforce and volunteers reflect America's diverse population. We know that such diversity will enrich us with the talent, energy, perspective and inspiration we need to achieve our mission: building healthier lives free of cardiovascular diseases and stroke.

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